How to archive a conversation?

This feature allows you to archive a Conversation. The Conversations will automatically be Unarchive if the Contact sends a message to your bot again.

Archive Conversation from Inbox

Select the conversation you want to Archive >> Click on Menu >> Select Archive.

Archive Conversation in Flow Builder

Click on Action >> Inbox >> Archive

If you still have any doubts, visit other articles on knowledge base or contact our support to get your doubts cleared.

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