This feature allows you to Mark a conversation as follow-up.
Mark a conversation as follow-up in Inbox.
Select the Contact/Conversation >> Click on Menu >> Mark as follow-up
![](https://docs.chatshero.com/wp-content/uploads/2023/10/2023-10-07_15-04-15.png)
Mark a conversation as follow-up in Flow Builder.
Select Action >> Inbox >> Mark conversation as follow-up
![](https://docs.chatshero.com/wp-content/uploads/2023/10/2023-10-07_15-03-07.png)
If you still have any doubts, visit other articles on knowledge base or contact our support to get your doubts cleared.