SMS channels allow your business to communicate with your clients over SMS. SMS channel is available worldwide. No matter where your business is located or where your customers are, you can use the SMS channel to generate more results for your business. We integrated with Twilio to let you send and receive SMS. Twilio doesn’t …
Automated responses allow your business to save money and human resources by automatically replying to your user messages. ChatsHero allows you to create bots capable of understanding any message related to your business even if your customers type it wrong. When you train your bot, never worry with lowercase and uppercase since your bot will …
Google Business Messages is a mobile conversational channel that combines entry points on Google Maps, Google Search, and brand websites to create rich messaging experiences that delight customers and drive business results. Getting Started Navigate to Settings > Channels > Google Business Message and click Connect to start working with Google Business Message. Testing the …
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The broadcast tool allows you to send messages to multiple contacts simultaneously in an automated manner. It helps businesses to send announcements, discounts, updates, and other notifications to their contacts. Follow the steps below to send a broadcast message to your Viber contacts. 1 – Create your flow Go to Menu > Flows and click …
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ChatsHero allows you to easily create Viber bots for free to automate conversations between your business and your customers. Unlike Messenger, WhatsApp, and Instagram which have limitations on when you can send contacts a free broadcast messages (24h window), Viber doesn’t have any limitations on when you can send a contact a message. On the …
The broadcast tool allows you to send messages to multiple contacts simultaneously in an automated manner. It helps businesses to send announcements, discounts, updates, and other notifications to their contacts. Follow the steps below to send a broadcast message to your contact list. Create your flow Go to Menu > Flows and click the Add button. You …
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ChatsHero allows your business to automate conversations on Telegram by creating a Telegram bot. Follow the below steps by step to create and connect your bot to ChatsHero 1 – You will need to chat with the official Telegram BotFather (https://t.me/botfather) to create your bot. Use the /newbot command to create your bot. You can learn more here. After you created …
Conversation Starters allow users to start a conversation with a business with a list of frequently asked questions. Users will see questions about your business instead of the generic “Get Started” button. We recommend you use the Conversation Starters feature to help your users/audience start a conversation with your business. How to create Conversation Starters? …
Instagram Story Mention Reply is an important feature that helps businesses automatically reply/send a message whenever someone mentions your business in their Instagram story. Setup Instagram Story Mention Automation Follow the steps below to set up Instagram Story Mention on your Instagram Bot. If you still have any doubts, visit other articles on knowledge base or contact our support to …
Instagram Automation allows Instagram Businesses to use a chatbot to manage their Instagram DMs. An Instagram Business Account must be connected to a Facebook Page for Instagram automation to work. Instagram Automation is available for the following accounts: To manage Instagram messages via ChatsHero, Instagram business accounts must enable the connected tools to toggle under message control settings. …
