How to setup Welcome Message for Messenger

Welcome Message is the first message the user will receive from your Messenger bot. This message is sent when the user interacts for the first time with the Bot by clicking on the ‘Get Started’ button. Only Messenger Channel support the Welcome Message.

The below image is the perfect example of how a welcome message looks like,

The first message (grey color) on the right side image, is the welcome message.

Follow the below steps to set the Welcome Message for your Messenger bot

1 – Create your welcome flow

2 – Navigate to Menu > Settings > Channels > Messenger > Welcome Message.
Select the flow that you created in 1.

If you still have any doubts, visit other articles on knowledge base or contact our support to get your doubts cleared.

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